Clara Hilsen:
UNSA Multicultural Clubs Coordinator
Staff Spotlight is dedicated to showcasing and celebrating our diverse and talented team behind the University of Newcastle Students' Association. Each edition will highlight the individuals who contribute to bringing our student community to life as they share their passions, stories and unique roles. Get to know the people that make UNSA so special!
What does a typical day at UNSA look like for you?
I usually start by catching up on emails and getting up to speed on anything new. From there, I check my to‑do list and touch base with my manager and team to set priorities for the next couple of days.
I’ve recently started a Cultural Clubs newsletter to make it easier to share updates, opportunities, and useful information with our cultural clubs, so I spend some time drafting that each week.
I also meet with clubs to discuss their upcoming plans or provide support where needed. During semester, UNSA and other UoN departments run events that often involve cultural club representation, so part of my role is communicating those opportunities and encouraging clubs to get involved.
What part of working with students gives you the biggest sense of purpose?
I love building strong relationships with students and supporting them to achieve their goals for their clubs. Seeing UNSA clubs celebrating their culture on campus is very fulfilling as I know it is comforting for them to celebrate their culture when they are so far from home, but also the local student population gains so much from learning about other cultures.
Can you share a club project or initiative you’ve worked on, or are currently working on, that really means something to you?
Supporting students to deliver a Ramadan Night Market was a highlight for me this year, especially because of the feedback we received. Students shared that it felt like a slice of home. They told us that during Ramadan they are often outdoors and socialising into the evening, and they don’t usually get that same atmosphere here in Australia, but the market really captured that feeling for them.
It was also an opportunity for the clubs to hone their skills in promotion, event organisation, and hospitality. They did an outstanding job, with more than 200 people attending the event. It really showed that with support from UNSA, such as providing a venue, guidance on food handling, and some resources, students can deliver a truly impactful event.
How do you see UNSA clubs influencing the vibe and community on campus?
UNSA's student clubs are so important because they create a real sense of community, and the events they deliver are always on the mark because they truly understand their audience. They help students feel like this is their university; not just a place for learning, but a place for connection, belonging and celebrating culture.
What's a valuable lesson that working at UNSA has taught you?
The importance of letting students lead decision making. Clubs are student-led and my role is to build their capacity, that includes creating space for them to make decisions, learn from experience, and sometimes make mistakes.
Students grow through the process of trying, reflecting, and improving. Trusting students in that process helps build their confidence, leadership, and ownership over their clubs, which is more valuable than a specific outcome.
Outside of UNSA, what do you enjoy doing?
I also have another job as a Community Liaison Officer at a local public school where I support migrant and refugee families settle into school and life in Newcastle. Otherwise, I really enjoying being out in nature and spending quality time with my family and friends!